Help Us Serve You Better – SCG Barito Logistics

Your opinion matters! To help us improve our services and deliver better logistics and supply chain solutions in the future, we kindly invite you to take a few moments to complete this Customer Satisfaction Survey.

 

We truly appreciate your time, feedback, and any suggestions you provide — they mean a lot to us.

 

Berilah tanda centang (√) pada kolom yang paling mewakili pernyataan Anda

Put a checklist (√) in the column that best represents your statement

Pernyataan / Statement 5
Sangat Puas
(Extremely Satisfied) 		4
Puas
(Satisfied) 		3
Cukup Puas
(Average) 		2
Kurang Puas
(Dissatisfied) 		1
Tidak Puas
(Very Dissatisfied)
1. Waktu yang dibutuhkan untuk mendapatkan surat penawaran / Time taken to get quotation back
2. Informasi yang diberikan / Information provided
3. Pertanyaan dijawab dengan memadai / Queries adequately answered
4. Surat Penawaran mudah dimengerti / Quotation easy to understand
5. Kualitas pelayanan / Quality of service
6. Pengiriman tepat waktu / On time delivery
7. Penanganan komplain / kerusakan / Handling complaint / Damage
8. Komunikasi / Pertemuan Mingguan atau Bulanan / Communication / Weekly or Monthly Meeting
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By submitting this survey, I consent to SCG Barito Logistics processing my personal data to support service improvement, performance evaluation, and customer feedback analysis.